Your business knowledge
Add the information you want your agent to use. Your organisation's library is separate from other organisations.
You choose the business information it can use, who can access it and what actions it is allowed to take.
MyOpsAgent does not need to guess how your company works. You give it the information you want it to use.
Each organisation has its own knowledge library. Add the services, products, documents, policies, procedures, FAQs and other information that are useful to your business.
Your agent uses that information to respond in the context of your company. When you want it to do more, you can give it access to specific actions and systems.
Add the information you want your agent to use. Your organisation's library is separate from other organisations.
Decide what customers can access, what authorised staff can access and which actions are available.
Customers and staff can use normal conversation instead of learning another complicated system.
You do not need an AI strategy. Start by looking at the work that repeatedly takes time, slows people down or gets missed.
Questions and enquiries arrive while you are with another customer, on a job or trying to get work finished.
Let the agent answer and collect what matters.Services, products, prices, availability, policies and common questions keep taking somebody's time.
Give customers answers using your own information.Checking availability, arranging appointments, collecting details and following up all take time.
Let the conversation move the task forward.Important information is often spread across documents, emails, systems and people's heads.
Give your team one place to ask.Booking is an easy example because everyone understands it.
The customer asks. The agent understands what they need, uses the information and tools you have made available, and helps complete the next step.
Chat is simply how people interact with it. The real difference is what sits behind that conversation.
A salon may start with appointments. A trades business may start with enquiries. A larger company may start by helping staff find information.
Services, products, prices, policies, technical questions and the things customers actually want to know.
Check availability, collect the right information, arrange appointments and manage changes.
Understand what somebody wants, collect the useful details and move the enquiry towards the right next step.
Let staff ask questions about company knowledge, products, procedures, customers and jobs.
Connect approved tools and systems where the agent needs to retrieve information or perform an action.
If your company has a repetitive process or bottleneck, we can look at whether a module or integration can help.
Enter your website address and MyOpsAgent can create a temporary demonstration using the public information already available on your site.
Then ask the questions your customers actually ask.
No installation. No setup project. See whether the idea makes sense first.Early adopters & industry collaborators helping shape how MyOpsAgent works in the real world.
Start with the problem. You can talk to our own digital agent now, or leave us a note and we'll take a look.
That's exactly what you can ask. Tell the agent what your company does, what keeps taking time or what you would like to improve.
No AI strategy required. A few details are enough for us to understand where to start.